Shipping policy
Shipping policy
All orders are processed within 5-8 business days unless otherwise stated for fundraiser orders.
We ship using trusted carriers such as USPS and UPS. Shipping rates are calculated at checkout unless otherwise noted (such as free shipping promotions).
Shipping Notes:
- Once a package has been shipped, we are not responsible for carrier delays.
- If a package is delayed, please allow additional transit time before reaching out.
Damaged or Lost Packages:
If your order arrives damaged, please contact us within 3 days of delivery with clear photos of the item, packaging, and shipping label.
We will work quickly to replace or resolve the issue.
Heat Disclaimer:
Candles may soften, sweat, or slightly shift in extreme heat during transit. This does not affect performance or safety. Please bring your package indoors promptly during warm weather.